One declaration for the arrival process
Indonesian Customs describes All Indonesia as the integrated arrival service for immigration, customs, health and quarantine information for air and sea arrivals. It accepts entries from three days before scheduled arrival.
Use allindonesia.imigrasi.go.id and select the foreign-visitor option. Read the actual questions rather than transferring old answers from an earlier journey. The arrival card is free; buying a visa or paying a provincial levy is a separate transaction.
Have these details beside you
- The passport you will use to enter Indonesia, including each traveller’s correct identity details.
- The flight and arrival information on your current booking.
- The address of your first accommodation and a contact method you can access.
- Accurate answers about health, baggage and any goods that need declaration.
Save the result before leaving Wi-Fi
Retain the QR code produced after submission. Save it somewhere you can open without an internet connection and make the text large enough to show an officer. Keep the visa and levy confirmation in the same travel folder, clearly named as different documents.
If your itinerary changes after submission, use the official service’s current amendment or resubmission instructions. Keep the latest confirmation rather than relying on an old screenshot with incorrect travel details.
At the airport
Present the confirmation when requested and follow the border officers’ directions. Declaring goods is part of the process even when you believe a concession applies. The QR code is not a guarantee of admission, an exemption from inspection or permission to bring a restricted item.
You do not need to send the declaration or passport details to AustraliaBali. If a page asks for a payment merely to obtain the arrival card, return to the official government address before continuing.