Prepare the three separate records
Have your passport and the visa appropriate to your passport, purpose and length of stay. Eligible short-holiday visitors can arrange an electronic Visa on Arrival or obtain a Visa on Arrival when arriving. Keep any issued visa and payment confirmation available offline.
Complete the free All Indonesia declaration from three days before arrival. It brings immigration, customs, health and quarantine declarations together. Save the resulting QR code. Use the official portal rather than paying an intermediary simply to submit the declaration.
The Bali tourist levy is separate from the visa and declaration. Keep the levy receipt, or the record relevant to an exemption, with your other travel documents. One QR code or payment confirmation is not evidence that every requirement has been completed.
Immigration and the arrival route
After disembarking, follow the signs and staff directions for international arrivals and immigration. Keep your passport, visa details, onward booking and accommodation address easy to retrieve. Do not join an automated-gate queue solely because it appears shorter; eligibility and staff instructions determine which channel you can use.
Allow the border process to take the time it needs. This guide does not promise a queue time. If you have a domestic connection, check your airlines’ baggage and terminal arrangements before choosing a short connection.
When reaching Bali after a connection at another Indonesian airport, establish where your border clearance and baggage collection take place. Your airline itinerary determines which arrival process applies.
Collect bags and complete customs
Use the baggage screens to find the carousel for your flight. Count bags and equipment before moving on. If a bag is missing or damaged, speak to the airline’s baggage staff in the arrival area and keep the report reference.
Keep your declaration QR code available for customs and quarantine checks. Answer accurately about the goods you carry and follow officers’ directions. An online declaration does not remove the possibility of inspection.
Before leaving the controlled arrival area, make sure you have your passport, phone, cabin bags, checked luggage, child equipment and the details needed to contact your transport provider.
Meet the service you actually booked
Open the written pickup instructions after completing the arrival formalities. A prebooked driver, an airport taxi and an app-based car can use different arrangements. There is no universal meeting point for every provider.
Grab directs passengers through its app to the pickup location. GoCar Airport uses the selected pickup point, staff and an app code. Follow the current directions for your booking, and verify the driver and vehicle before leaving.
If a driver is not where expected, use the contact details saved from your confirmation. Stay in a staffed public area while resolving the booking; do not assume a stranger offering a replacement car represents your provider.
The first journey to your accommodation
Give the driver the complete property address and a map pin as well as the area name. Sanur, Ubud or Seminyak alone may not identify an entrance, villa lane or reception point.
If your flight arrives late, arrange the accommodation’s check-in process before departure. Keep the host’s contact method available and tell the transfer provider about significant flight changes.
Choose somewhere you can reach and check into after the actual arrival time. Avoid attaching a timed excursion to arrival day before you know how the flight, border process and road journey will fit together.